IT Support Engineer (Level 1–2)

IT Support Engineer (Level 1–2)

Location: Dublin

Salary: €45,000 – €50,000 | Permanent, Full-Time

Our client, a leading engineering and technology organisation, is seeking an IT Support Engineer (Level 1–2) to join their expanding technical team in Dublin. This role offers exposure to a wide range of systems and infrastructure, providing the opportunity to support users, implement solutions, and contribute to IT improvement projects across multiple sites.

Key Responsibilities

• Provide first and second-line support to users across desktop, server, and network environments.
• Install, configure, and maintain hardware, operating systems, and Microsoft 365 applications.
• Manage user accounts, access permissions, and group policies through Active Directory.
• Troubleshoot connectivity issues, VPNs, and local network faults.
• Assist in setting up new offices and project sites, including device and network configuration.
• Maintain documentation, asset registers, and ticket tracking within the IT system.
• Collaborate with senior engineers on infrastructure or cloud-related initiatives.

Skills & Experience

• 2–4 years’ experience in a similar IT Support or Systems Engineer role.
• Proficiency in Windows OS, Microsoft 365, and Active Directory administration.
• Understanding of network fundamentals (TCP/IP, DNS, DHCP, VLANs).
• Knowledge of Teams, SharePoint, and remote management tools.
• Strong troubleshooting and analytical abilities.
• Excellent communication and teamwork skills, with a proactive approach to problem-solving.
• Relevant certifications (CompTIA, Microsoft, or ITIL) are advantageous.

Additional Information

• Competitive salary: €45,000 – €50,000 DOE
• Flexible working and structured development support.
• Exposure to diverse technical projects.
• Opportunity for long-term growth within a collaborative IT environment.

For more information, please contact Daniel McIvor at Reperio

Reperio Human Capital acts as an Employment Agency and an Employment Business.